Terms & Conditions for Ryan Electric
1. Agreement to Terms
By opting in to receive communications from Ryan Electric, you (“you”, “your”, “Subscriber”) agree to the following Terms & Conditions (the “Terms”). Our brand name will be clearly displayed in all messages we send, and our website can be accessed at https://ryanelec.com.
2. Types of Messages
When you consent to receive communications from us, you may receive several types of messages, including but not limited to:
- Appointment scheduling confirmations and reminders;
- Service updates (for example, notifications when a technician is en route or when work is complete);
- Promotional offers, discounts, or special events (if you have consented to receive marketing messages);
- Occasional customer-satisfaction surveys or feedback requests.
3. Message Frequency
Message frequency may vary. As a general guideline:
- Appointment and service update messages will generally result in one to three messages per service or appointment.
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Surveys or feedback requests will only be sent occasionally after completed services.
(Note: Actual frequency depends on the services you request and your interactions with us.)
4. Carrier Fees & Contact Instructions
Message and data rates may apply, and any fees charged by your mobile carrier for SMS, data usage, or other services are your responsibility.
If you need assistance:
- You may reply HELP to any text message to receive instructions.
- For further assistance you may contact us directly by email at service@ryanelec.com or by phone at 301-453-5797.
5. Opt-Out / Unsubscribe Instructions
- To stop receiving text messages from us, reply STOP to any SMS message you receive from us. Once you do, you will receive a confirmation of your unsubscribe and will no longer receive messages unless you opt back in.
- To stop receiving promotional emails, you may click the “Unsubscribe” link included in any of our emails or email us directly at service@ryanelec.com with “Unsubscribe” in the subject line.
6. Changes to Terms
We may update or modify these Terms from time to time. If material changes are made, we will provide notice on our website or through our messaging services. Your continued receipt of our communications after any updates constitutes acceptance of the revised Terms.
7. Contact Information
If you have any questions regarding these Terms or our communications practices, you may contact us at:
Ryan Electric
5713 Industry Lane, Unit 56, Frederick, MD 21704
Email: service@ryanelec.com
8. Acknowledgment
By opting in, you acknowledge and agree to these Terms & Conditions.
Ryan Electric will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.
Why Choose Ryan Electric
Upfront Flat Rate Pricing
All service calls are performed on a pre-agreed flat rate. No surprises!
Quality Products
Safety is our core value. We only purchase the highest quality materials from trusted suppliers.
Reliable Service
We believe in providing premium electrical services, all backed by our 1 year parts and labor warranty.
